Boardmix Review 2026: Pricing, AI Credits, Free Plan Limits and Fine Print

Quick verdict

Boardmix is one of the cheapest full-featured online whiteboards you can buy in 2026. The Starter plan is $5 per member per month on annual billing, and a one-time lifetime seat starts at $99. For that you get unlimited boards, mind maps, flowcharts, sticky notes, presentation mode and unlimited visitors with editing rights.

The catch is AI. Starter includes no subscription AI credits at all, so the AI mind maps, flowcharts and agents that Boardmix markets on its homepage need the AI Starter plan ($10 per member per month annually) or AI Business ($20). The free plan is also tight: 3 editable boards with 100 objects each. Add the fact that monthly plans are normally not refunded, AI features send documents to third-party models, and there are no mobile apps, and Boardmix is a strong budget pick for desktop teams rather than a drop-in replacement for every Miro workflow.

• Best for: small teams and solo users who want unlimited whiteboards for little money, or a one-time purchase instead of a subscription.
• Skip if: you need iPad or phone apps, SOC 2 or ISO 27001 paperwork, or plenty of AI on the cheapest tier.
• Price to beat: $5 per member per month (annual Starter) or $99 once (1-seat lifetime).

What Boardmix is and who makes it

Boardmix is a browser-based collaborative whiteboard that combines an infinite canvas with mind maps, flowcharts, diagrams, sticky notes, documents, comments, voting, a timer, video meetings and a presentation mode. Templates cover the usual planning frameworks, and Boardmix layers AI generators on top for mind maps, flowcharts, user journey maps, fishbone diagrams, business model canvases, SWOT, value chains, user personas, SMART goals, BCG matrices, presentations and even resumes.

The product is made by Shenzhen Pixso Technology Co., Ltd, the same company behind the Pixso design tool. Its privacy policy names that Shenzhen company, with an address in the Baidu International Building in Nanshan District, as the data controller. That matters for some buyers, and we cover it in the privacy section below.

There are desktop apps for Windows (Windows 7, 8, 10 and 11) and macOS (10.11 or later), both at version 1.8.6 on the official download page. No iOS or Android app is listed. The homepage also offers an Import from Miro option for teams switching over.

Boardmix pricing in October 2026

All prices are in US dollars per member. We found no regional pricing. The pricing page has two tabs, Annual and Lifetime. Here is the subscription side, checked on October 29, 2026:

• Free: $0, no credit card required. 1 team workspace, 3 editable boards, 100 objects per board, 1 GB storage, standard-definition export, 10 version history records, 500 one-time sign-up AI credits.
• Starter: $5 per member per month billed annually, or $12 billed monthly. Unlimited boards, objects and projects, unlimited visitors with editing rights, 10 GB storage per seat, HD, Ultra HD and watermark-free exports, 100 version history records. No subscription AI credits.
• AI Starter: $10 per member per month billed annually, or $15.90 billed monthly. Adds AI Agent, AI Mind Map, AI Flowchart, AI Presentation and access to all AI tools, with 5,000 AI credits per seat per month.
• AI Business: $20 per member per month billed annually, or $29.90 billed monthly. 20 GB storage per seat and 10,000 AI credits per seat per month.
• Enterprise / Private: custom quote. Unlimited professional team workspaces, enterprise member management, advanced permissions, SSO through OIDC, admin console, analytics, activity logs, custom domain, a dedicated customer success manager and custom AI credit pools.

The gap between annual and monthly billing is large. One member on Starter costs $60 a year on annual billing but $144 a year if you pay month to month. AI Starter is $120 versus $190.80, and AI Business is $240 versus $358.80. Combined with the no-refund rule on monthly plans, the monthly option mostly makes sense as a short test.

Prices have been stable. A Wayback Machine snapshot of the pricing page from August 5, 2026 shows the same $5/$12, $10/$15.9 and $20/$29.9 figures. The one change we found is on Starter: in August it listed 30-day version history, and it now lists 100 version history records. Depending on how often you save, that can be more or less history than before, so check it if version recovery matters to you.

What the free plan actually allows

The free plan is a trial in all but name. Beyond the headline limits of 3 editable boards and 100 objects per board, the comparison table adds several restrictions that are easy to miss:

• 5 editors per file.
• Uploads capped at 5 MB for files and 5 MB for images (paid plans allow 100 MB files and 30 MB images).
• Basic mind maps only; advanced mind map features are paid.
• No voting, timer, presentation mode or password-protected sharing.
• 500 AI credits granted once at sign-up, not every month.
• Standard-definition export only.

A hundred objects disappears quickly on a real brainstorm, since every sticky note, shape and connector counts. The free plan is fine for trying the editor and the AI generators, but not for running a team workshop.

AI features and how credits work

Boardmix markets "100+ AI Agents Integrated". In practice the AI shows up in three places: one-click generators for diagrams and frameworks (mind maps, flowcharts, SWOT and so on), an AI Assistant on the board that can brainstorm, analyse, paraphrase, translate, change tone, outline and summarize selected content, and an AI Agent panel that uses the whiteboard as context for writing, diagramming, research and image creation.

The AI diagrams agent can generate flowcharts from plain text or from Mermaid and PlantUML code, which is handy for developers who already keep diagrams as code. Boardmix's own product screenshot shows a model selector set to DeepSeek V3.

Credits are the meter. Free accounts get 500 credits once. Starter gets none. AI Starter includes 5,000 credits per seat per month and AI Business 10,000. Lifetime plans include a fixed total pool (10,000 to 200,000 credits depending on the plan) that does not refill monthly. Boardmix does not publish a credit cost per action or a price for buying extra credits, so it is hard to predict how far 5,000 credits goes until you test your own workload.

The lifetime deal: from $99 per seat

Boardmix sells lifetime plans directly on its pricing page, promoted as "up to 80% off" with "no renewal" and future upgrades included. All four tiers include unlimited editable boards:

• 1 member: $99 one-time, 10 GB storage, 10,000 total AI credits.
• 5 members: $399 ($79.80 per member), 50 GB, 50,000 total AI credits.
• 10 members: $699 ($69.90 per member), 100 GB, 100,000 total AI credits.
• 20 members: $999 ($49.95 per member), 200 GB, 200,000 total AI credits.

The struck-through prices next to each tier ($248, $1,240, $2,480 and $4,960) are Boardmix's own comparison figures, not a price we have seen anyone pay, so judge the deal against the subscription instead. A $99 seat equals about 20 months of annual Starter at $60 a year, and it also includes 10,000 AI credits that Starter lacks. If you expect to use Boardmix for more than two years and mainly need the whiteboard, the lifetime seat is the better buy. If you rely on AI every week, AI Starter's 5,000 monthly credits will outlast the one-time pool fast.

Lifetime plans are covered by the same 30-day money-back guarantee as annual plans, which takes much of the risk out of trying one.

Whiteboard, collaboration and integrations

The core whiteboard is solid for the price: named live cursors, comments, containers, sticky notes, mind maps, templates, voting, timers and a presentation mode on paid plans. Paid plans allow unlimited visitors with editing rights, which is generous compared with tools that bill every editor as a seat.

Boardmix's homepage graphic shows Jira, Skype, Zoom, Google Drive, Microsoft Teams and Azure, and the privacy policy confirms Google Drive API access. There is no published integration directory with details, so confirm the specific connection you need during a trial. We did not find documented Visio or XMind import; Miro import is the one migration path Boardmix advertises.

The biggest functional gap is mobile. There are no iOS or Android apps, only Windows and Mac desktop apps and the browser. If your team sketches on iPads or reviews boards on phones, that is a real limitation.

Privacy, AI models and where your data goes

Boardmix's privacy policy (dated February 12, 2025) is direct about AI: "If you use other AI features, we will send your original documents to the ChatGPT model for semantic analysis," and AI image generation sends reference images "to the selected AI model for processing". The AI diagrams screenshot also shows DeepSeek V3 as a selectable model, so assume board content you run through AI goes to third-party model providers. We found no statement on whether customer data is used to train models.

The data controller is Shenzhen Pixso Technology Co., Ltd. The policy lists GDPR rights for EU residents, and a Data Processing Agreement takes effect automatically when you accept the terms and use Boardmix in a business context. The service is not intended for anyone under 16.

Boardmix does not publish a data residency statement. Its asset and download hosts point to Alibaba Cloud in Frankfurt, but that is our inference from the site's infrastructure, not a promise about where boards are stored. We also found no ISO 27001 or SOC 2 certification. Teams with procurement checklists should ask Boardmix sales for both before committing; the Enterprise / Private plan is the tier aimed at those buyers.

Billing, refunds and cancellation

• Annual and lifetime plans: 30-day money-back guarantee. Email [email protected] with your name, product, order number and reason. Card refunds can take 48 to 72 hours to appear, and the license is deactivated once refunded.
• Monthly plans: "Normally Boardmix does not offer refunds for its monthly subscription services once the billing period has started." Cancel before the next cycle.
• Price-drop protection: if Boardmix lowers the price within 10 calendar days of your purchase, you can claim the difference (holiday and special discounts excluded).
• Auto-renewal: subscriptions renew monthly or yearly, and Boardmix says it notifies you at least 7 days before renewal.
• Free trials of paid plans exist and charge automatically if not cancelled; a reminder email arrives three days before the trial ends. The trial length is not stated, and you cannot add team members during the trial.
• Payments go through 2Checkout (Verifone). Cards and PayPal are accepted.
• EU residents agree to give up the statutory right of withdrawal when they subscribe.

When a paid plan lapses, every whiteboard in the team becomes read-only for all members and the team drops to the free plan. Boardmix says files are not deleted, but you cannot keep editing more than the free allowance without paying again. Cancelling keeps paid features until the end of the billing period, and if a member leaves, the team keeps the seat it bought.

What users say

Public review volume is small. On AppSumo, where a lifetime deal ran and is now sold out, Boardmix holds 4.3 from 167 reviews (114 five-star, 6 one-star). G2 shows roughly 4.5 out of 5 from about 20 reviews, mostly from small businesses, and Capterra about 4.2 from 6 reviews, with ease of use the lowest sub-score at 3.8.

The recurring complaints are consistent: slow technical support (one 2025 reviewer still could not invite team members), AI credits that do not renew on lifetime deals, a feeling that the AI credit value was cut after purchase, and the lack of mobile apps. Praise centres on price and the breadth of the toolset.

Who should buy Boardmix

• Buy Starter or a lifetime seat if you want an unlimited whiteboard and mind map tool for very little money and work mainly on desktop.
• Buy AI Starter if AI-generated mind maps, flowcharts and presentations are the point. It is still cheap at $10 per member per month on annual billing.
• Look elsewhere if you need mobile apps, security certifications for procurement, or a mature integration marketplace. Our Miro review covers the most common alternative, and Excalidraw is a lighter free option for quick sketches.

Frequently asked questions

How much does Boardmix cost?

Boardmix Starter costs $5 per member per month billed annually or $12 billed monthly. AI Starter is $10 annually or $15.90 monthly, AI Business is $20 annually or $29.90 monthly, and Enterprise is quoted. Lifetime plans start at $99 for one seat.

Is Boardmix free?

Yes, there is a free plan with no credit card required. It is limited to 3 editable boards, 100 objects per board, 1 GB storage, 5 editors per file, 5 MB uploads and 500 one-time AI credits.

Does the Boardmix Starter plan include AI?

No. Starter includes no subscription AI credits. Monthly AI credits come with AI Starter (5,000 per seat) or AI Business (10,000 per seat); lifetime plans include a one-time pool.

Do Boardmix lifetime AI credits renew every month?

No. Lifetime plans include a total pool of 10,000 to 200,000 AI credits depending on the plan size. Once used, they do not refill, and Boardmix does not publish a price for extra credits.

Can I get a refund from Boardmix?

Yes, within 30 days on annual and lifetime plans, by emailing [email protected] with your order number. Monthly plans are normally not refunded once the billing period has started.

What happens to my boards if I stop paying?

They become read-only. The team is downgraded to the free plan and all whiteboards are locked for editing, but Boardmix says the files are not deleted.

Does Boardmix send my data to AI models?

Yes, when you use AI features. The privacy policy says documents are sent to the ChatGPT model for analysis, and the AI diagrams tool also offers DeepSeek V3. Content you never run through AI is not described as being shared this way.

Is there a Boardmix mobile app?

No. Boardmix offers desktop apps for Windows and macOS plus the web app, but no iOS or Android app.

Who owns Boardmix?

Boardmix is made by Shenzhen Pixso Technology Co., Ltd, a Shenzhen, China company that also makes the Pixso design tool. It is the data controller named in the privacy policy.

Key takeaways

• Starter is $5 per member per month on annual billing ($12 monthly) with unlimited boards, but no subscription AI credits.
• AI needs AI Starter ($10 annual, $15.90 monthly, 5,000 credits per seat per month) or AI Business ($20 annual, $29.90 monthly, 10,000 credits).
• The free plan stops at 3 editable boards, 100 objects per board and 500 one-time AI credits.
• Lifetime seats start at $99 and include a one-time AI credit pool that never refills.
• Annual and lifetime plans have a 30-day refund; monthly plans normally do not. Lapsed teams go read-only.
• AI features send content to third-party models such as ChatGPT, there are no mobile apps, and no SOC 2 or ISO 27001 certification is published.