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Alibaba Cloud reviewed: the $90 ECS credit, free tier rules, $3.50 servers, 200 GB free egress, refunds, spending alerts, support and SLA, checked October 2026.

Alibaba Cloud is the international arm of China's largest cloud provider, and alibabacloud.com sells the same core building blocks as AWS, Google Cloud and Azure: virtual machines (ECS), object storage (OSS), managed databases, Kubernetes and, increasingly, AI models through Model Studio. Its free page leads with an "AI Cloud Free Trial" and USD 90 of ECS credit.
We read the free tier terms, pricing pages, billing docs, refund table and SLA on the international site as of October 18, 2026. All prices are in USD. The headline offers are real, but the fine print on refunds, spending limits and unpaid bills is where Alibaba Cloud differs most from the other big clouds in our series.
Alibaba Cloud is a credible, low-cost option at the entry level, especially for workloads that serve Asia. Its Simple Application Server plans start at USD 3.5 a month with 1 TB of transfer, and outside mainland China every account gets 200 GB of free outbound internet traffic a month on pay-by-traffic instances.
The weak points are on the money side. There is no hard spending cap, only alerts that take two days to switch on. ECS and Simple Application Server cannot be refunded in full even when unused, despite the refund page's "5-day no-reason" headline. And if a pay-as-you-go bill goes unpaid, instances stop on day 15 and their disks are released about 15 days later, with no way to recover the data.
The free page banner reads: "AI Cloud Free Trial … Build your AI MVP. The only free trial that gives you Free tokens, 400+ Models plus 80+ other tools. ECS with $90 Credits - Many Specs & Multi-instance Trial." Further down it advertises "80+ Products For Free" with offers running "up to 12 months free".

The ECS card says "USD 90 Free Credits (Valid for 3 Months)". The page does not list which instance specs or quotas the credit covers, so treat it as a three-month testing budget rather than a promise of a fixed always-on server. Set a spending alert before you launch anything, because the alert itself takes two days to start working.
A separate group of services is labelled "Free to Use", including VPC, RAM (access management), CloudMonitor, ActionTrail, Anti-DDoS Basic, Security Center Basic, Container Service for Kubernetes (ACK), Auto Scaling and Container Registry. Note that the Kubernetes control plane being free does not make the ECS nodes under it free.
ECS instance list prices load client-side on Alibaba Cloud's site and we could not read them reliably, so we use Simple Application Server, Alibaba Cloud's bundled VPS product, as the concrete entry price. For ECS instance pricing, run your exact region and instance type through the official pricing calculator.

Which regions sell the USD 3.5 and USD 4.5 plans is not stated, so expect availability to vary by region. Plans are prepaid monthly or yearly, and traffic beyond the package is "charged at the Pay-As-You-Go rate". The page counts 1 TB as 1,024 GB. Note the bandwidth caps: the entry plans top out at 4 Mbit/s, which suits a small site or a bot, not a media-heavy app.
Windows plans cost USD 11, 19, 28, 38, 65 and 110 per month. The cheapest has 1 vCPU, 1 GB RAM, 40 GB SSD and 1 TB of transfer.
Overage traffic per GB: US (Virginia) USD 0.076, US (Silicon Valley) 0.077, Frankfurt 0.07, London 0.07, Singapore 0.081, Kuala Lumpur 0.077, Tokyo 0.087, Jakarta 0.09 and Hong Kong 0.153.
ECS supports Subscription, Pay-as-you-go, Spot Instance, Pay-as-you-go + Reserved Instance and Pay-as-you-go + Savings Plan. Pay-as-you-go resources "are billed per second, and consumption details are generated hourly". There is a minimum billing duration per instance: 10 minutes for 1 vCPU, 5 minutes for 2 vCPUs and 2 minutes for 4 vCPUs or more.
Since June 1, 2025, Alibaba Cloud's Cloud Data Transfer (CDT) free quota is 220 GB per month: 20 GB for regions in mainland China and 200 GB for regions outside it. It applies only to pay-by-data-transfer instances on BGP (Multi-ISP) lines, so fixed-bandwidth instances do not draw on it.
Beyond the free quota, here is what BGP internet traffic costs per GB. The first figure is the ECS rate; the CDT figures are tiered by monthly volume (0-10 TB / 10-50 TB / 50-150 TB / over 150 TB).

Hong Kong and Dubai traffic is roughly double the US and European rate at the ECS price. If your users are in Southeast Asia, Singapore is usually the cheaper place to serve them from.
Alibaba Cloud offers two spending tools. A high-consumption alert means "the system sends a daily notification when a product's bill exceeds the alert threshold", and these alerts "take effect two days after configuration (T+2)". Budgets let you set an amount and alert rules, after which the system "sends alerts through email, and internal messages when a threshold is triggered".

Neither doc describes an automatic stop or a hard spending cap. If a misconfigured instance or a traffic spike runs up a bill, Alibaba Cloud will tell you, but it will not stop the resources for you. Release them yourself from the console.
Subscription instances work differently but end the same way: if you do not renew within the grace period, the instance is released and "all data stored on the instance is lost and cannot be recovered." Make sure the card on file is valid and that billing emails reach an inbox someone reads.

The refund page's title promises a "5-day no-reason" full refund. The table in its body tells a different story for the two products most people buy first. For ECS and Simple Application Server, "unused full-amount unsubscription" is marked Unsupported. Partial unsubscription and cancelling an unapplied renewal order are Supported.
Partial refunds are calculated as "actual cash paid - consumed amount", and the consumed amount is recalculated "by rematching the discount applicable to a short-term purchase". In plain terms, if you bought a year at a discount and cancel after two months, those two months are repriced at the monthly rate before the refund is worked out.
Pay-as-you-go products have nothing to unsubscribe from: you back up your data and release the resource to stop billing.
Refunds go back to the original payment channel within 30 business days. Card payments can be refunded to the card within 365 days of payment, after which the money goes to your account balance. PayPal payments can be refunded within 180 days.
After unsubscription, the resource is released automatically and its data is not retained, so back up first.
Alibaba Cloud accepts Visa, Mastercard, American Express, UnionPay, JCB, Discover and Diners Club cards, the Alipay CN and PayPal wallets, and bank transfer for credit-control customers. What you can actually use depends on which Alibaba entity you contract with (Singapore, US, UK, Netherlands or Malaysia), and American Express is not supported for at least one of them. Remember that PayPal does not count for the free tier.
Identity verification is required only if you plan to buy or use products deployed in mainland China. The accepted documents are a passport or a driver's license, with "no alternative verification methods". If you only hold a mainland China resident ID card, Alibaba directs you to Alibaba Cloud China (aliyun.com) instead.
Websites whose domains resolve to servers in mainland China regions also need an ICP filing, which adds paperwork and time. If you do not specifically need mainland China hosting, regions such as Hong Kong, Singapore, Frankfurt or Virginia avoid both requirements.
In total, Alibaba Cloud says it "operates 107 availability zones in 31 regions around the world".
For ECS, Alibaba Cloud commits to monthly availability of at least 99.975% for a single instance and 99.995% for instances deployed across multiple zones. Below that, you get service credits: 10% of the monthly fee for the instance if availability is at or above 99%, 25% if it is at or above 95%, and 100% below 95%. Multi-zone deployments use the same bands, starting below 99.995%.
Claims can be filed from the sixth working day of the following month and must reach Alibaba Cloud within 60 days. As with every major cloud, credits offset future bills; they do not compensate for lost business.
Yes, within limits. New users of computing products get USD 90 of ECS credit valid for 3 months, plus trials of 80+ products, some always free. Each product's free tier can be claimed once per person or organization, and a card is required.
No. The free page states that "PayPal is not supported for Alibaba Cloud Free Tier". You need a credit or debit card, although PayPal can be used for regular paid purchases with some contracting entities.
No. Alibaba Cloud's refund table marks unused full-amount unsubscription as unsupported for both. You can cancel part of a subscription, but the used time is repriced at the short-term rate before the refund is calculated.
Not a hard one. You can set high-consumption alerts and budgets that send email and internal messages, but neither stops resources automatically. Alerts start working two days after you configure them.
Your pay-as-you-go instances are stopped on day 15 after the settlement date, and released about 15 days after that. Released disks cannot be recovered, so keep a valid card on file.
200 GB per month of outbound internet traffic in regions outside mainland China, and 20 GB in mainland regions, for pay-by-traffic instances on BGP lines. Simple Application Server plans also include their own monthly transfer, starting at 1 TB.
Only for mainland China. Identity verification with a passport or driver's license is required to buy or use products deployed in mainland China regions. Other regions do not require it.
Simple Application Server starts at USD 3.5 per month for 1 vCPU, 0.5 GB RAM, 20 GB SSD and 1 TB of transfer on Linux, though that plan is not sold in every region. Windows plans start at USD 11.
More in Cloud Computing
Browse Cloud ComputingWhen you first activate Model Studio in the Singapore region, each model gets its own free quota, "typically 1,000,000 tokens", valid for 90 days. The quota is shared between your account and its RAM users, so a team cannot multiply it with sub-accounts.
OSS pricing tables show the first 5 GB of Standard (LRS) storage free, then roughly USD 0.016 to 0.017 per GB-month depending on region. A worked example in the storage-fees doc uses USD 0.0173 per GB-month. Requests and outbound traffic are billed on top.
Alibaba Cloud's own press release of April 8, 2024 announced international "price reductions of up to 59% on core public cloud products". Digitimes and DatacenterDynamics reported a further round of overseas price cuts in October 2025; we did not find a primary Alibaba source for that one.